The Best Telephone Interview Techniques for Grads

Ashley Hill, finance graduate at BGL, has some top tips when it comes to telephone interviews.

So, your application has been sent for your dream job/scheme, and now you have now been asked to take part in a telephone interview but you aren’t quite sure what to expect. Here are some top tips about what you can expect and some do’s & don’ts.
Now you are at this stage of the application process where you are asked for a telephone interview, it generally means the organisation like the look of your application, and feel that the skills listed on you CV will fit the role you have applied for. The telephone interview is effectively the employers chance to get to know you that little bit better, making sure your personality is the right fit, and that you share the same values and having this conversation will confirm all of this, either way – Always keep your CV up to date and truthful.
One of the biggest tips I would suggest, would be to smile whilst you are on the phone. It sounds remarkably silly to say, but it actually helps. Think about it, if you’re smiling you come across happier, more positive and enthusiastic. 

Secondly, think about how you are going to answer the phone, you are expecting the call, you know who is ringing, and I would suggest beginning with “Good morning/ afternoon, (say your full name) speaking” this way they don’t have to ask for you, they know exactly who they are speaking with and understand you are ready to take the interview. Something to note is a lot of larger companies may come up as No Caller ID or Unknown Number, so this may be one you don’t want to ignore.

Thirdly a telephone interview is almost a listening test as much as it is part of a screening process, and when you are on the phone, you can get easily distracted by other things and switch off, prove to them that you are engaged and can answer the questions as efficiently, effectively and concisely as possible.
Preparation is key, even for a telephone interview. Show them you have done your research on the company and that you know what you are talking about. This is one of the most important things and if it is done incorrectly will be really obvious and will seriously affect your application. Alternatively, if you do it well, you will have left a good impression. 

Finally, the most important thing is to be yourself, if you are unfortunately unsuccessful but know you have been yourself you cannot be disappointed. Conversely if you are successful you know you’ll be wanted for you and not someone you posed to be. 

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